Steve Cowie · 07776 901678
steve@econoweb.uk · econoweb.uk

Privacy Policy

Version 1.0 · Effective June 2026

This policy explains how Econoweb (operated by Steve Cowie) collects, uses, and protects any personal information you provide when using this website or our services. We take your privacy seriously and will never sell or share your data with third parties for marketing purposes.

Who We Are

Econoweb is a web design and hosting service operated by Steve Cowie, based in Sunderland, North East England.

Contact: steve@econoweb.uk · 07776 901678 · econoweb.uk

What Information We Collect

We only collect information you voluntarily provide to us. This includes:

Contact form submissions — your name, phone number, email address, and any message you send us
Email correspondence — any emails you send to steve@econoweb.uk
Client information — for paying clients, business details needed to provide our services

We do not collect any sensitive personal data. We do not use tracking analytics, advertising cookies, or third-party data collection tools on this website.

How We Use Your Information

Any information you provide is used only to:

Respond to your enquiry
Provide the web design and hosting services you have requested
Send invoices and service-related communications
Contact you about your website or domain if required

We will never use your information for unsolicited marketing, and we will never sell or pass your details to third parties.

Cookies

This website uses a single essential cookie to remember that you have accepted this privacy notice. This cookie:

Is stored locally on your device
Contains no personal information
Is not used for tracking or advertising
Expires when you clear your browser storage

We do not use Google Analytics, Facebook Pixel, or any other third-party tracking tools.

How We Store Your Information

Enquiries submitted via the contact form are sent directly to steve@econoweb.uk and are not stored in any database. Email correspondence is retained in a standard email account for as long as is necessary to provide services or respond to enquiries.

We take reasonable precautions to protect your information from unauthorised access, but no method of electronic storage or transmission is 100% secure.

How Long We Keep Your Data

We only keep your personal information for as long as necessary:

Enquiries that don't proceed — deleted after 6 months
Client records — retained for 6 years after the end of the service (required for tax purposes)
Email correspondence — reviewed and cleared periodically

Your Rights

Under UK GDPR you have the right to:

Access — request a copy of the personal data we hold about you
Correction — ask us to correct any inaccurate data
Erasure — ask us to delete your data (subject to legal obligations)
Objection — object to us processing your data
Portability — request your data in a portable format

To exercise any of these rights, email steve@econoweb.uk. We will respond within 30 days.

Third Parties

We do not share your personal data with any third parties, except where required by law or where strictly necessary to provide the service (for example, your domain registrar will hold your registration details as required by ICANN rules).

Complaints

If you have a concern about how we handle your data, please contact us first at steve@econoweb.uk and we will do our best to resolve it.

If you remain unsatisfied, you have the right to lodge a complaint with the UK's data protection authority, the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. We recommend checking back periodically.